ACCEPTED METHODS OF PAYMENT: AMEX, DINERS, MASTERCARD, and VISA are accepted
SECURITY DEPOSITS (SD): For each rental a credit card (VISA, MASTERCARD, DINERS, and AMEX) is required.
DEPOSIT: Total rental amount and security deposits will be collected at the beginning of the rental through the credit card of the person renting the vehicle. For the fullsize, premium and luxury group of vehicles, it is required to submit two credit cards and the deposit will be charged to each credit card. Any difference in the invoice amount that may occur at the end of the lease, on the other hand, will be collected or returned, using the same credit card. The credit card holder must be present in person during the rental. The vehicle rental cannot be processed with a credit card belonging to someone else. In addition to the rental fee, a certain amount of deposit which ranges from 100.00 to 500.00 EUR, depending on the brand and model of the vehicle, will be collected from the credit card submitted by the customer. Therefore, credit availability of the credit card (as much as total of rental and deposit fee) is required. The amount collected as deposit will be returned to the same credit card at the end of the rental after deducting the amounts not included in the reservation, if any, such as the above mentioned additional services, assurances, missing fuel, damages, fines etc.
The deposit refunds are reflected to your credit card within 1-10 business days, depending on the internal communication process of the bank.
DEBIT CARDS/CASH/OTHER: Debit cards, Traveler’s Checks and Euro Checks are not accepted at any time. Cash payments also cannot be used for the deposit or to pay for the rental.