Customers will exit customs to the arrivals hall. The rental counter is located 60 feet straight ahead.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Skip the rental counter lines and check in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your hire car on the lot. At the exit booth, show the booth agent your rental agreement and driving licence—and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-In online then choose the "Skip the Counter" option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter valid credit card details (there will be no charge until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driving licence—and get on the road!
Picking up your vehicle after the location closes is easy with Alamo. After-hours Pick-Up might require you to follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
All additional drivers must meet all rental requirements.
Additional drivers must appear at the rental counter with the primary renter.
Additional drivers must sign the rental agreement.
An additional daily fee may apply for any Additional Drivers.
The additional driver can only be added to the contract at the pick up location.
Minimum age to rent a vehicle is 23 and maximum rental age is 75 years.
There are no additional fees for drivers under 25.
Driving restricted within the country of Aruba only.
Customer must pre-arrange delivery or collection of vehicle in advance
Delivery and Collection available at no charge anywhere on the island
All one way rentals must be booked in advance and are subject to availability. One way charges apply and are payable at time of rental. One way charges cannot be prepaid.
Collision Damage Waiver - Theft Protection - CDW-TP - The purchase of CDW-TP is optional and not required in order to rent a vehicle, unless the vehicle is a 4x4. The purchase of CDW-TP may be required by the rental company as a condition of rental for 4x4. If you purchase CDW-TP, the rental company agrees, subject to the actions listed on the rental agreement that invalidate CDW-TP, to contractually waive your responsibility for the cost of damage to, theft or loss of the vehicle after the $500.00 deductible applies.
For renters of 4x4 vehicles: The rental location requires purchase of CDW-TP to rent a 4x4 unless you present written proof that your credit card provides collision and theft protection in Aruba.
If CDW-TP is declined, renter is responsible for the full value of damage to or loss of the vehicle.
As a customer, you have a choice as to how you would like to pay for fuel.
Option 1- We Refill
This option allows the renter to pay National at the end of the rental for gas used but not replaced. Price per gallon will be higher than local fuel prices. A 50% surcharge will apply.
Option 2- You Refill
This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.
A full and valid driver's license is required from country of origin.
Credit card, with available credit and in the renter's name, must be presented. The signature on the back must match the name imprinted on the card. In addition, if the renter has an online transaction, the number and name printed on the card presented by renter must match the name and number stored for the online transaction.
Credit Cards honored: American Express®, MasterCard®, VISA®, Discover®, Diners Club®
An authorization on the credit card in the amount of $300.00 plus the cost of the rental will be taken at the time of rental. This authorization amount may be used toward damages of vehicles or late charges.
Debit/check cards are considered to be any non-credit card American Express®, MasterCard®, VISA®, Diners Club®, Discover® logo. Debit/Check cards are only accepted as a final form of payment.
If renting with cash a deposit in the amount of $500.00 plus the cost of the rental will be taken at the time of rental. This deposit amount may be used toward damages of vehicles or late charges.
Must meet the location's minimum age requirements.
Present a valid driver's license from country of origin.
International drivers must provide a valid license from their country of residence. In addition to the drivers license, if the characters are not in English or Latin characters, an international drivers permit is recommended. If the drivers license is in characters other than Latin, an International permit is required or a Notarized English Translation is accepted.
Present a major credit card in renter's name at the time of rental.
This location accepts notarized Chinese Drivers License.
Roadside Plus (RSP) - When purchased, RSP will provide roadside assistance to customers without additional charges.
RSP Includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, vehicle will be towed), lockout service (providing special equipment is not required to open the car), towing (not related to an accident), and jump-start. Tires damaged beyond repair as a result of driver neglect is the responsibility of the renter.
Third Party Liability (TPL) is not insurance. The purchase of TPL is optional and not required in order to rent a vehicle, unless the vehicle is a 4x4. The purchase of TPL may be required by the rental company as a condition of rental for 4x4 vehicles. Customers can obtain coverage for damages and injuries to third parties, up to the policy limits, under the local rental car company's insurance by purchasing it's TPL protection. This is at least the minimum financial responsibility limit as outlined in the applicable motor vehicle financial responsibility laws of Aruba. TPL coverage is subject to the actions listed on the rental agreement that invalidate the coverage as described in the rental agreement. Liability insurance purchased on third party travel websites and insurance that accompanies US credit or debit cards may not provide coverage in Aruba.
For renters of 4x4 vehicles: The rental location requires purchase of TPL to rent a 4x4 unless you present written proof that your credit card provides Third Party Liability in Aruba.
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