Claim Your Missing Miles

Are you missing miles, rewards or points? If so please contact Alamo to submit a claim.

We are only able to process missing mile claims within a year of the rental being completed. Please wait 2 months after your rental is finished before requesting missing miles, our Frequent Flyer team will not be able to submit missing mile requests for rentals that has finished shorter than 2 months from the rental complete date. The main driver must be the Flying Club member card holder.


Please, send your claim to with the required information below:

  • Carrier
  • Frequent Flyer Number
  • Title
  • First name
  • Last name
  • Telephone Number
  • Reservation or Rental Agreement
  • Number
  • Email Address
  • Rental Country
  • Rental Location
  • Rental Start Date

Partner Rewards

Get to Know our Partners

Choose from a wide variety of our travel partners to use with a new or existing reservation and start earning additional rewards, miles or points, or get discounted rates on future rentals.