Annulations

Alamo Rent A Car n'applique pas de frais d'annulation si c'elle ci est faite dans les 7 jours au plus avant la date de départ. Dans le cas où l'annulation est faite après ces délais, les frais suivant s'appliquent.
Dans le cas où l'annulation de votre réservation est faite moins de 7 jours avant la date de départ, Alamo débitera votre compte du montant total de la réservation ou jusqu'à un plafond maximum de €30.00.
Dans le cas où l'annulation de votre réservation est faite moins de 24 heures avant la date de départ, Alamo débitera votre compte du montant total de la réservation ou jusqu'à un plafond maximum de €70.00.
Pour toute annulation, votre carte de crédit ou débit sera remboursée moins les frais d 'annulation.

Réservations non annulées avant la prise en charge du véhicule

En cas de non prise du véhicule à la date réservée, sans annulation préalable de la réservation, Alamo Rent A Car se réserve le droit d'imposer des frais de Non annulation d'un montant total de la réservation jusqu'à un plafond maximum de €70. Dans le cas d'une Non annulation, votre carte de crédit ou débit sera remboursée sur votre demande moins les frais de Non annulation.

L'objectif d'Alamo est de rendre votre location de voiture plus facile. Vous trouverez donc ci dessous les informations sur les garanties incluses dans votre forfait ainsi que sur les autres options disponibles.

Alamo Rent A car ne remboursera pas les jours non utilisés si la location est commencée, ni en cas de non-collection du véhicule sans annulation de la réservation

Hungary

Additional Driver Policy

Additional driver fee is EUR 4.00 + tax per day, with a maximum charge of EUR 28.00 + tax per rental (7 days) - applies to all additional drivers. There is no maximum number of additional drivers allowed per rental.

Age Requirements

The minimum age is: 21 years for car groups EDMR (Economy), CDMR (Compact), ICMR (Intermedaite), IDMR (intermedaite), IDAR (intermediate), CWMR (Compact Wagon-Estate) and FDMR (Full Size) . 25 years for car group LDAR (Luxury), PDAR (Premium) and PVMR (Premium Pax Van). There is no young drivers charge.

Cross Border Policy

Cross border travel is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, UK, Ireland, Italy, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland. A cross border fee of EUR 20.00 + tax applies (paid locally). Cross border into Slovenia, Croatia and Romania is on request only. Only car groups EDMR, CDMR and ICMR are allowed for cross border into Romania. It is forbidden to cross the border into the following countries: Albania, Bosnia-Herzegovina, Bulgaria, Greece, Macedonia, Turkey, Serbia & Montenegro (Yugoslavia), countries of the former Soviet Union and out of Europe. Please be advised that due to a change in law in Germany, it is mandatory for all vehicles crossing the border into Germany to have winter tyres fitted during the Snow & Icy conditions. Customers will be fined on the spot if they are stopped by police and found to not have the appropriate winter tyres.

Delivery / Collection

Delivery & collection is available on request and costs as follows: During office hours: EUR 16.00 + tax each way within city limits. An additional EUR 0.40 + tax per KM applies out of city limits. Out of hours: Same charges apply as during office hours, as well as the after hours charge.

Insurance Excess

Collision Damage Waiver & Theft Waiver limits the customer's financial responsibility for loss, damage or theft of the rental vehicle. The maximum excess that is payable in the event of one of these incidents is 800 EUR. The maximum excess will vary depending on the vehicle you are renting, please ask at time of rental for further information on which excess applies. If you would like to reduce or remove your excess responsibility please ask the rental staff when collecting your vehicle about additional products that are on offer .

License Requirements

A full driving licence must be held for at least one year for all cars. An international driving permit is required if the licence is not from an EU country. Should your driving license not be resident to the country of origin of your booking we reserve the right to charge an appropriate rate for your country of residence.

One Way Rentals

Domestic one ways are free of charge between all locations. Minimum length of rental is one day. International one ways are only allowed on a 7 day minimum rental. 

Out of Hours Policy

Out of hours reservations are only available at Budapest locations. The out of hours charge is EUR 28.00 + tax. On Request.

Payment Policy

Acceptable methods of payment are: Visa, Amex, MasterCard, Diners, National Charge Cards, National Vouchers, Travellers Cheques & Eurocheques. Cash is not accepted for the deposit or payment. A minimum deposit of 20% of the estimated rental charges plus the insurance excess plus a tank of fuel is required. The deposit must be paid by credit card and is held on the credit card until the car is returned. Two credit cards are required for Luxury (LDAR) and Premium (PDAR, PVMR) cars.

Refuelling Policy

Cars must be returned with the same amount of fuel that was supplied at the beginning of the rental. Failing to do this will result in refuelling costs. Generally EUR 2.00 per litre.

Roadside Assistance

In case of an accident or breakdown, the customer should call the rental location. If the rental location is closed, then they should call the number on the emergency assistance card, which can be found in the car. If anyone is injured in an accident or when material damages occur, the customer must call the Police. Full details are also provided to the customer upon arrival.

Special Equipment

Infant Seat - CSI (0-12 months) - EUR 6 + tax per day with a maximum charge of EUR 40 + tax per rental. Replacement amount is EUR 120.00 + tax. On Freesale, but only available at Budapest locations. Baby Seat - CSB (1-3 years) - EUR 6 + tax per day with a maximum charge of EUR 40 + tax per rental. Replacement amount is EUR 120.00 + tax. On Freesale, but only available at Budapest locations. Toddler Seat - CST (4-7 years) - EUR 6 + tax per day with a maximum charge of EUR 40 + tax per rental. Replacement amount is EUR 120.00 + tax. On Freesale, but only available at Budapest locations. Booster Seat - BST (up to 12 years) - EUR 6 + tax per day with a maximum charge of EUR 40 + tax per rental. Replacement amount is EUR 120.00 + tax. On Freesale, but only available at Budapest locations. Snow Tyres - (see Winter Fee in surcharges) MANDATORY from 1st November to 31st March. Ski Box - SKB - EUR 8.00 + tax per day with a maximum charge of EUR 80.00 + tax per rental. Replacement amount is EUR 280.00 + tax. On Request and only available at Budapest locations. Navigation System - NVS - EUR 12.00 + tax per day with a maximum charge of EUR 120.00 + tax per rental. Replacement amount is EUR 280.00 + tax. This is a portable unit. On Request for all locations. Snow Chains - EUR 6 + tax per day, with a maximum charge of EUR 24 + tax per rental. Replacement amount is EUR 40.00 + tax. On request at all locations. Ski Rack - Not Availaible It is mandatory for children under 12 to be fitted into an appropriate child seat. Booster seats are mandatory for children up to 150cm in height. Baby seats (CSB) are not loaded in the system, so if required, please add to the remarks on the reservation.

Surcharges

Airport Charge - 13% + tax. Highway Toll - EUR 0.90 + tax per day (maximum charge of EUR 16.20 + tax per rental (18 days)). Registration Fee - EUR 3.70 + tax per day. Licenses & Fees (LAF) - EUR 2.00 + tax per day. Winter fee (WIEV) - EUR 8.00 per day + tax, with a maximum charge of EUR 80.00 + tax per rental - MANDATORY for all rentals from November 1st until March 31st (see Snow Tyres in Special Equipment). High Season Surcharge - EUR 18.00 + tax per rental, applicable for check outs from 1st July to 31st August. No-Show Fee - EUR 30.00 + tax - Pay on the spot and only charged if Driver ID and Method of Payment is given at the time of booking. The No-show fee does not apply to pre-paid bookings. Pre-paid amount is not refundable.

Tax

27% For more information about driving abroad, visit:  www.nationaldrivesafe.com