Annulations

Alamo Rent A Car n'applique pas de frais d'annulation si c'elle ci est faite dans les 7 jours au plus avant la date de départ. Dans le cas où l'annulation est faite après ces délais, les frais suivant s'appliquent.
Dans le cas où l'annulation de votre réservation est faite moins de 7 jours avant la date de départ, Alamo débitera votre compte du montant total de la réservation ou jusqu'à un plafond maximum de €30.00.
Dans le cas où l'annulation de votre réservation est faite moins de 24 heures avant la date de départ, Alamo débitera votre compte du montant total de la réservation ou jusqu'à un plafond maximum de €70.00.
Pour toute annulation, votre carte de crédit ou débit sera remboursée moins les frais d 'annulation.

Réservations non annulées avant la prise en charge du véhicule

En cas de non prise du véhicule à la date réservée, sans annulation préalable de la réservation, Alamo Rent A Car se réserve le droit d'imposer des frais de Non annulation d'un montant total de la réservation jusqu'à un plafond maximum de €70. Dans le cas d'une Non annulation, votre carte de crédit ou débit sera remboursée sur votre demande moins les frais de Non annulation.

L'objectif d'Alamo est de rendre votre location de voiture plus facile. Vous trouverez donc ci dessous les informations sur les garanties incluses dans votre forfait ainsi que sur les autres options disponibles.

Alamo Rent A car ne remboursera pas les jours non utilisés si la location est commencée, ni en cas de non-collection du véhicule sans annulation de la réservation

Argentina

Additional Driver Policy

Additional drivers fee is 3.00 USD per driver per day.

Age Requirements

$3 USD per day for drivers age 21-24: Minimum 21 Maximum 75 years of age.

Cross Border Policy

Unrestricted driving within Argentina. If client wishes to cross border into Chile, Uruguay, Brazil and Paraguay, a permit must be purchased in advance from the rental station. Each permit cost is 80.00 USD. One permit is for traveling into Chile only. The other permit is for traveling into Uruguay, Brazil and Paraguay. If the client is traveling into Chile, Uruguay, Brazil & Paraguay, client must purchase at least 48 hours in advance. Currently customs is not permitting foreigners to cross into Bolivia with the rental vehicle. When client purchases the permit, Alamo will need a copy of renter's passport and driver's license. No one way rentals are allowed between countries. There may be a charge for roadside assistance when traveling outside of Argentina. Off-road driving is not allowed.

Delivery / Collection

Delivery and Collection not available. Pick-up and drop off service available during operating hour. Additional cost applied for service-$5 USD for 0-5 KM, $10 USD for 6-15 KM and  service not available beyond 15 KM.

Insurance Excess

License Requirements

Full and Valid Driver's License from country of origin written in roman alphabet. If not, International drivers license is required.

One Way Rentals

Available within Argentina, refer to dropchart.

Out of Hours Policy

After hours servce is available at some locations at a cost of $25.00 USD. Client must pre-arrange pick up or return of vehicle by booking in advance. Refer to After hours chart.

Payment Policy

Passport and Major Credit Card required. Credit cards accepted are Visa, Master Card and American Express. OTTO's accepted, MCO's not accepted. Vouchers must have pre-approved credit.Cash is accepted as final payment, but customer must still have credit card for authorization. An authorization will be placed on credit card upon rental of vehicle. The authorization amount will vary from $1995-$3420 USD, depending on car class. $1995 USD for car groups ECMN (Economy), ECMR (Economy), CCMR (Compact), CDMR (Compact)$2280 USD for car groups ICMR (Intermediate), FCMR (Full Size)$3420 USD for car groups PCMR(Premium), PDMR (Premium), IFMR (Intermediate 4X4), FFMR (Full Size), FPMR (Full Size Pick-Up), FWMR (Full Size Estate) & FVMR (Full Size Pax Van). Citations: If the customer receives a citation or traffic violation fine while in the rental vehicle, the location will charge customers credit card for the cost of the citation.

Refuelling Policy

Vehicle must be returned with the same amount of fuel that was provided at time of rental. If vehicle is returned with less fuel, a 40% surcharge will apply. There is no refund for unused fuel.

Roadside Assistance

24 Hour roadside assistance in provided by contacting the rental location. Phone number is printed on contract. In case of an accident, customer must complete a police report at time of accident/incident and report to Alamo immediately. Additional charges may apply for towing vehicle back to rental location/city or if roadside assistance is needed outside of Argentina.

Special Equipment

Infant/Child seats: $5 USD per day plus tax with a maximum charge of $25.00 USD per rental plus tax. Infants seats will accomodate infants weighing 2-10 kilos (4.5-22lbs), Child/Toddler seats will accommodate a child/toddler weighing 10-15 kilos (22-33lbs).

Surcharges

12% Airport fee (Contracted rates may include the Airport fee. Refer to the rate sheet.)

Tax

21%  VAT for all location except Ushuaia (Contracted rates may include the VAT. Refer to the rate sheet). 1-2% provincial tax, government imposed tax charged locally at some locations. Tax is over total charges